Privacy Policy

Effective Date: 01/12/24

Cove One Studios ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, book our services, or engage with us online or in person.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, payment details, and any information you provide during booking or enquiries.
Usage Data: Information about how you use our website, including IP address, browser type, and pages visited, collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

Process bookings and manage customer accounts.
Respond to enquiries and provide customer support.
Send updates, promotions, or marketing communications (with your consent).
Improve our website and services.

3. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your data with:

Service Providers: Third-party companies that help us operate our website, process payments, or deliver communications.
Legal Authorities: If required by law or to protect our legal rights.

4. Cookies and Tracking

Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorised access, alteration, or disclosure.

6. Your Rights

You have the right to:

Access, correct, or delete your personal information.
Opt out of marketing communications.
Withdraw consent for data processing at any time.

To exercise these rights, please contact us.

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

8. Contact Us

For questions or concerns about this Privacy Policy, please contact us.